Privacy Policy

CASA CAR RENTALS (“CASA,” “we,” “us,” or “our”) provides self-drive car rental services in Metro Manila and across Luzon. For privacy questions, contact us at hello@casacarrentals.com or 0927 935 9893.

We may collect the following information:

• Contact details — name, phone number, email address, and messages you send through our forms.
• Rental details — pickup and return dates, preferred vehicle, passenger needs, route notes, and other trip information you provide.
• Booking and verification details — driver’s license information, identification needed for rental confirmation, payment or deposit references, and related booking records when a reservation proceeds.
• Technical data — IP address, browser type, device information, pages viewed, and similar analytics data collected automatically when you visit www.casacarrentals.com.

We use personal information to:

• Respond to rental quote and availability requests
• Confirm bookings, pickups, returns, and related logistics
• Verify eligibility to rent and operate a vehicle
• Communicate about your reservation, rates, and support needs
• Improve our website, services, and customer experience
• Comply with legal, safety, insurance, and contractual obligations

We do not sell your personal information. We may send service-related messages about your inquiry or booking. Marketing messages are sent only when allowed and can be stopped upon request.

When you submit a quote or contact form on our website, your details may be processed through our website systems and customer relationship tools (including GoHighLevel / LeadConnector) so we can store leads, follow up, and manage communications.

We may share information with:

• Service providers who help us operate our website, forms, messaging, analytics, or booking workflows
• Insurance, payment, or verification partners when needed to complete a rental
• Authorities or legal advisors when required by law, regulation, court order, or to protect safety and property rights

Third parties who process data for us are expected to handle it only for the services they provide to CASA.

We keep personal information only as long as needed for the purposes described above, including rental records, follow-up communication, dispute handling, legal compliance, and insurance requirements. Inquiry records that do not become bookings may be retained for a shorter operational period unless a longer period is required.

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, or alteration. No online transmission or storage system is completely secure, so we encourage you to share only the information needed for your rental request.

Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or ask us to limit certain processing. To make a request, email hello@casacarrentals.com. We may need to verify your identity before fulfilling the request.

Our website may use cookies or similar technologies for basic site function, preferences (such as theme), and analytics. You can control cookies through your browser settings. Disabling some cookies may affect site features.

Our services are intended for adults who are legally eligible to rent and drive a vehicle. We do not knowingly collect personal information from children for rental bookings.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when revisions are posted. Continued use of our website after updates means you acknowledge the revised policy.

For privacy concerns or data requests, contact CASA CAR RENTALS:

• Email: hello@casacarrentals.com
• Phone: 0927 935 9893
• Website: https://www.casacarrentals.com